Using Internet Explorer, go to link for your NVR. NOTE: Microsoft Edge, Chrome, Firefox, Safari, or any other browser will NOT work.
Log in using your user name and password
Click on Playback then, select your screen division. In this example we will only be looking at one camera at a time.
Select which camera you want to see footage of. The camera name will turn RED
On the right hand side of the screen at the top. Pick which day. A small triangle on the day indicates footage. After you select the day, Click on the Search button below.
If you know about what time of day the event happened, you can enter it below in the "Set playback time". The time entered is in 24 hrs. Eg. 9 am = 09:00:00 2:20pm = 14:30:00
Please note the scissor icon. You will need to click this to mark the beginning, then click again to mark the end of the clip you want to save.
Press Play button to start the playback. the Long YELLOW line indicates current playing posittion. Light grey numbers indicate time.
To move timeline ahead, you can click an drag anywhere on the BLACK area or you can re-enter the time in the "Set playback time", You don't need to press the stop.
When you find what you are looking for, you may need to back up a slight bit. While still playing click on the Scissor icon to mark the start of the clip. Let the event play out. When your at the end of what you want to save, click on the Scissor icon again.
The clip will be saved to your computer. You will notice a small notification window that will appear in the lower right of the screen and it will tell you where it is saved on your computer.
If you closed the window or it goes away, Using "My Computer", you will be able to find it in the folder "C:\Users\ [ your computer user name ] \USSC Web\" You may need to check the sub folder, "PlaybackFiles" or it could be called "RecordedFiles" depending on your NVR.
If you need the footage saved to a USB key, you can copy and paste the clip in the above folder to the USB key.
Please note that Microsoft Media player will NOT be able to play the clip you MUST use the HikVision VSPlayer.
This can be downloaded at http://www.hikvision.ca/en/Tools_84.html