| TROUBLE SUMMARY |
Light
[1][*] Service Required - Press [1] for more information
[1] Low Battery
[2] Bell Circuit
[3] General System Trouble
[4] General system Tamper
[5] Module Supervision
[6] RF Jam Detected
[7] PC5204 Low Battery
[8] PC5204 AC Failure Light
[2] AC Trouble Light
[3] Telephone Line Trouble Light
[4] Failure to Communicate Light
[5][*] Zone Fault -Press [5] for more information Light
[6][*] Zone Tamper - Press [6] for more information Light
[7][*] Wireless Device Low Battery -Press [7] for more information Light
[8] Loss of Time or Date |
| Trouble | Cause | Troubleshooting |
| [1] Low Battery | Main panel battery
less then 11.1V DC NOTE:
This trouble condition will not clear untill the battery voltage is
12.5 V DC min., under load | NOTE:
If battery is new allow 1 hour for battery to charge.
|
| [2] Bell Circuit |
|
|
| [3] General System Trouble | System interconnection | Please contact support for assistance with
troubleshooting this trouble indication. An on-site service
call may be required. |
| [4] General System Tamper | A tamper input on a module(s) is open (triggered) | Please contact support for assistance with troubleshooting
this trouble indication. An on-site service call may be
required. |
| [5] Module Supervision | System cannot communicat to a module(s) | Please contact support for assistance
with troubleshooting this trouble indication. An
on-site service call may be required. |
| [6] RF Jam Detected | Wireless Reciever - excessive noise detected | Please contact support for assistance
with troubleshooting this trouble indication. An
on-site service call may be required. |
| [7] PC5204 Low
battery | PC5204
battery less than 11.5VDC NOTE:
This trouble condition will not clear until the battery voltage
is 12.5VDC min., under load | See [1] Low Battery
above |
| [8] PC5204 AC Failure | No power to the PC5204 module | Check the power adapter plug. Make sure it is plugged
in securely |
| Cause | Troubleshooting |
| No power at panel | Check the power adapter plug. Make sure it is plugged
in securely |
| Cause | Troubleshooting |
| No
phone line detect |
|
| Cause | Troubleshooting |
| System
failed to communicate to the monitoring station |
|
| Cause | Troubleshooting |
| Resistor
missing on smoke detector | Remove smoke detector
from base. (becarefull not to pull too hard as there are
wires connected to the back) check to see if the resistor is on the
back of the device. If missing please contact Support. |
| Cause | Troubleshooting |
| Door
Sensor: cover not on correctly | Remove cover &
put back on. Make sure the cover snaps on completely. |
| Motion Detector: Not mounted on the back plate properly | Remove detector off the back plate.
When placing the sensor back on. There are two
latch points (upper and lower). The sensor must grab both to
clear the tamper |
| CO Detector: Not mounted on back plate properly | Remove detector off the back plate. Make sure
the sensor is completely flat on the back plate. |
| Smoke Detector: Not mounted on back plate properly | Remove detector off the back plate. Make sure
the sensor is completely flat on the back plate. |
| Cause | Troubleshooting | |
1st press =
Wireless Zones 2nd press = Wireless Keypads 3rd press = Wireless Key fobs | One
or more wireless devices has a low battery NOTE:
The event will not be logged to the event buffer until the wireless
device low battery delay time expires | Replace battery NOTE:
Replacing batteries will cause a tamper. Replacing cover
will restore the tamper causing the
associated reporting codes to be sent to the
monitoring station |
| Cause | Troubleshooting |
| System time
& date not correct or not set. | To
program the time and date:
Example .
For 6:00 pm, June 29, 2010 Enter: [18] [00] [06] [29] [10] |