Reed Security Group
            Self Help Reed Security & Dealer Program Alarm.com Z-Wave

            Alarm.com - Z-Wave device reporting Malfunction

            The Malfunction trouble condition indicates a device (e.g., sensor, Z-Wave, Geo-Device, etc.) is unable to properly communicate.

            How to resolve:

            1. Verify that the device is still active and powered on.
            2. Power cycle the device.
            3. Verify there is nothing that could be interfering with communication, such as range.
            4. If applicable, verify the batteries are charged. If uncertain, try replacing the batteries.
            5. If still malfunctioning, contact Reed Security Support Desk for additional assistance.

            Updated: 17 Jul 2019 01:53 AM
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