DSC NEO 2016/32/64/128 - Managing Trouble Alerts

DSC NEO 2016/32/64/128 - Managing Trouble Alerts

If the Trouble Light (yellow triangle) is lit, one or more unacknowledged trouble has been reported. To view the trouble codes:
  1. Press [*][2] then scroll [<] and [>] to view trouble codes
  2. Press [*] to view further details of a particular trouble alert
  3. The trouble light will flash, the number of flashes indicates level of alert, e.g. one flash = level 1, two flash = level 2, etc, currently being viewed.
The beeps can be silenced by pressing [*].
     
If you are unable to arm your system due to an existing trouble, you will need to acknowledge all trouble. Press [*][2], scroll to Acknowledge All Troubles, then press [*] or enter 999.

For more information about trouble alerts, consult the user manual attached, section 8.15 Trouble Conditions, pages 30-32.
If you require assistance after checking trouble alerts, contact the Reed Security Support Desk at 306-653-3200 option 3.



    • Related Articles

    • DSC PC 1616/1832/1864 - Managing Trouble Alerts

      Press [ * ][2] to view a trouble condition The trouble light will flash Refer to the Trouble Summary chart below to determine the trouble condition(s) present TROUBLE SUMMARY Light [1][*] Service Required - Press [1] for more information     [1] Low ...

    • DSC Maxsys - Managing Trouble Alerts

      On an Maxsys system, the Trouble Acknowledgement feature may be used to acknowledge and clear old troubles. To use this feature: Press [*][2] Use the arrow keys, [<][>], to scroll through the list of trouble conditions If you have any questions about ...

    • DSC Impassa - Managing Trouble Alerts

      On an Impassa system, the Trouble Acknowledgement feature may be used to acknowledge and clear old troubles and possibly override existing troubles, so the system can be armed. To use this feature: Press [*][2] to enter the Trouble menu. Scroll left ...

    • Simon XTi - How to Clear Troubles/Alerts

      1. Press the Gear icon in the bottom right-hand corner of the screen (if there is a yellow triangle next to it, there are uncleared messages). 2. Press Listen (labelled Hear in the image below) to listen to the trouble messages and alerts (if there ...

    • DSC Power Series- UNDERSTANDING ALARM TROUBLE CODES

      Understanding DSC Alarm Trouble Codes Is the yellow ‘trouble’ LED lit on your alarm keypad? DSC uses LED codes to indicate trouble details for all keypads that don’t have an LCD readout display. The following applies to all PowerSeries panels, which ...