- Reconnecting or changing a doorbell camera's Wi-Fi network - Reconnecting or changing a doorbell camera's Wi-Fi network

If you have added a wi-fi extender to your network in order to improve signal strength at the doorbell, you will need to delete the door bell from your account before re-adding it.

To reconnect to or change a doorbell camera's Wi-Fi network:
  1. Put the doorbell into Access Point (AP) mode by holding the doorbell's main button until the LED alternates green and red.
  2. Log into the Customer mobile app.
  3. Tap Menu (3 stacked horizontal lines).
  4. Tap Doorbell Camera.
  5. Tap Settings (gear icon).
  6. In Add Another Doorbell Camera, tap Begin Installation. (Note: If this does not appear, you may have reached the maximum number of video devices for your service package. Remove the Doorbell Camera from the account via the website, and then re-install it using the Customer app)
  7. Proceed through the installation wizard. This is the same process as the initial installation of the Doorbell Camera.

    • Related Articles

    • - Skybell Wireless Signal Strength

      If you are experiencing issues with your Skybell (doorbell camera) such as:  - Poor, inconsistent or no video captures  - Black screen when attempting to view at the door  - Poor video quality   Please check the wireless signal strength To check the ...
    • - Syncing your Skybell to your account

      Syncing the Wi-Fi Doorbell Camera with is fast and simple via your customer app on your mobile device. Ensure the Doorbell Camera is flashing with a alternating Red/Green pattern. Download the App and log into your ...
    • - Reconnecting a Camera when WiFi or Network changes are made

      Reconnect a camera to a wireless network if the router, equipment, or Wi-Fi settings change If a customer gets a new router or changes their Wi-Fi credentials (network name or password), they need to reconfigure the camera to connect to the new ...
    • - Reboot or factory reset a SkyBell Doorbell Camera

      Reboot or factory reset a SkyBell Doorbell Camera The SkyBell Doorbell Camera can be rebooted locally using the doorbell's button. Option one: Doorbell Button reboot Press and hold the [Skybell] button (face of device) for approximately 50 seconds. ...
    • - Add SkyBell Doorbell Cameras

      The customer may enroll as many doorbell cameras as their video service package or add-on includes. Contact Reed Security to find out how many cameras your package supports. To add an additional SkyBell Doorbell Camera: Note: The following steps ...