Alarm.com - Z-Wave device reporting Malfunction
The Malfunction trouble condition indicates a device (e.g., sensor, Z-Wave, Geo-Device, etc.) is unable to properly communicate.
How to resolve:
- Verify that the device is still active and powered on.
- Power cycle the device.
- Verify there is nothing that could be interfering with communication, such as range.
- If applicable, verify the batteries are charged. If uncertain, try replacing the batteries.
- If still malfunctioning, contact Reed Security Support Desk for additional assistance.
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