Alarm.com - Video Uploads Quota Exceeded

Alarm.com - Video Uploads Quota Exceeded

The Video Uploads Quota Exceeded trouble condition indicates the customer has surpassed their service package's limit for uploaded video from their system's video devices for the current month. This upload quota resets the first day of each calendar month. Once the quota is reset, the user can then resume the recording rules using the Customer Website or app. For information about pausing and resuming recording rules, see Pause or resume a video recording rule

How to resolve:
  • Adjust the Video Motion Detection Settings (window size, location, sensitivity, etc.). 
  • Reposition the camera so it sees less motion.
  • Change the recording rule and/or set a minimum delay between uploads.
  • Upgrade to additional storage.
  • Wait until the first of the month when the upload quota is reset, then resume the paused recording rules using the Customer Website or app.

To set up a notification to alert you when you are getting close to your limit, see Create a video upload limit notification

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