Customers can enroll devices remotely
With the Add Device Portal, customers can also enroll certain devices themselves using the Customer Website or Customer app.
Important: The Add Device Portal must be enabled for the following options to appear.
To enroll Z-Wave devices using the Customer Website:
- Log into the Customer Website.
- Click Settings.
- Click Manage Devices.
- Click Add Device.
- Click to select what type of device to install (e.g., Lock, Lighting and Appliance Control , etc.).
- Follow the prompts to enroll the Z-Wave device.
To enroll Z-Wave devices using the Customer app:
- Log into the Customer app.
- Tap
. - Tap Add Device.
- Tap to select what type of device to install (e.g., Lock, Lighting and Appliance Control , etc.).
- Follow the prompts to enroll the Z-Wave device.