Alarm.com Access Control - Assign Card or Pin to a User

Alarm.com Access Control - Assign Card or Pin to a User

To assign a card or PIN to a user using the Customer website:icn-chevron-up.svg 

Note: When adding new user credentials, changes made to new or existing users go into effect 2 minutes after the last user credential change is made. When revoking a user's access, the change goes into effect immediately after saving.

  1. Log in to the Customer website.
  2. Click User Access.
  3. Click Users.
  4. Click Add User or click More followed by icn-edit.svg next to edit an existing user.

    Access Control Example Users.PNG
     
  5. Click Add Credential followed by Access Badge or PIN to set the user's required credentials. Then, either enter the card number or PIN code manually or choose the option to scan the card.
    Note: If there are already credentials associated with the user, click + to add more.

    Access Control User Cred Example.PNG
  6. Click Manage Access to select the Access Plans the user will be a part of. Alternatively, a user can be added to the desired plan on the Access Plans page.

To assign a card or PIN to a user using the Customer app:icn-chevron-up.svg 

Note: When adding new user credentials, changes made to new or existing users go into effect 2 minutes after the last user credential change is made. When revoking a user's access, the change goes into effect immediately after saving.

  1. Log in to the Customer app.
  2. Tap icn-menu.svg.
  3. Tap User Access.
  4. Tap Down next to Access Plans.
  5. Tap Users.
  6. Tap Add or tap More followed by icn-edit.svg next to edit an existing user.
  7. Tap Add Credential followed by Access Badge or PIN to set the user's required credentials. Then, either enter the card number or PIN code manually, or choose the option to scan the card.
    Note: If there are already credentials associated with the user, tap +  to add more.

    New user profile (app).png
  8. Tap Manage Access to select the Access Plans the user will be a part of. Alternatively, a user can be added to the desired plan on the Access Plans page.